Shipping Policy

"At Black Marlin Fishing Gear, we are committed to providing our customers with a smooth and efficient shipping experience. We understand the importance of receiving your fishing gear and accessories in a timely manner, so we have outlined our shipping policy below to ensure transparency and clarity.

Shipping Methods: We offer various shipping methods including standard shipping, expedited shipping, and international shipping. During the checkout process, you can choose from these options to suit your needs.

Processing Time: Once you place your order, our team will work diligently to process and prepare your items for shipment. Please allow 1-2 business days for order processing. During peak seasons or promotional periods, processing times may be slightly longer, but we will always strive to get your order out as quickly as possible.

Shipping Time: The shipping time depends on the method you have selected during checkout. Standard shipping typically takes 3-5 business days for domestic orders, while expedited shipping can arrive within 1-3 business days. International shipping times may vary depending on the destination country and customs clearance procedures.

Shipping Costs: Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method and destination. You will be able to view the shipping costs during the checkout process before finalizing your purchase. We aim to offer competitive shipping rates while ensuring the safe and timely delivery of your items.

Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. This tracking number will allow you to monitor the progress of your shipment and estimate the expected delivery date. Please note that tracking information may take up to 24 hours to become available after your order has been shipped.

Shipping Restrictions: While we strive to offer worldwide shipping, there may be certain restrictions and limitations based on the destination country's import regulations. It is important to be aware of your country's customs policies and any additional fees or taxes that may apply. We are not responsible for any customs duties or fees incurred during the importation process.

Lost or Damaged Shipments: In the rare event that your shipment is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund for the affected items. Please note that claims for lost or damaged shipments must be reported within 7 days of the expected delivery date. Contact Us: If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. You can reach us by phone at (717) 208-5072 or by email at blackmarlinfishinggear@gmail.com.

We are here to assist you and provide you with the best possible shopping experience. Shipping Schedule: We process and ship orders Monday through Friday, excluding weekends and holidays, from 10am to 5pm. We aim to ship all orders to arrive within 2-4 business days. International Shipping: To place an international order, please send an email to blackmarlinfishinggear@gmail.com.

Tracking Your Package: To track your items, refer to your shipping confirmation email and find the tracking number. Then simply go to www.UPS.com to track your package. If you have any additional questions, please don't hesitate to email us at blackmarlinfishinggear@gmail.com.

Lost or Stolen Packages: As merchants, we are not liable for any lost, stolen, or incorrectly addressed merchandise once we ship the item. For lost or stolen packages, please track your package by referring to your shipping confirmation email and finding the tracking number. Then, you must call UPS at 1 (800) 742-5877 with your tracking number for further information. USPS will look into it and help you locate it as soon as possible. If you have any additional questions, please don't hesitate to email us at blackmarlinfishinggear@gmail.com"

For international shipping please send an email to blackmarlinfishinggear@gmail.com